Position Summary
We are seeking a detail-oriented and highly organized Office and Marketing Operations Manager to
oversee both the day-to-day operations of our office environment and the execution of marketing
strategies. This role requires someone who can balance ensuring a welcoming, functional, and
efficient workplace with leading and managing a dynamic marketing team. The ideal candidate will
have strong organizational skills, excellent communication abilities, and a proactive approach to
problem-solving..

Key Responsibilities:

▪ Office Management:
o Ensure the office runs smoothly by overseeing administrative tasks such as paying bills, maintaining vendor relationships, and coordinating facility maintenance.
o Monitor office cleanliness, aesthetics, and overall “look and feel” to create a professional and inviting workspace.
o Manage supplies inventory, ensuring all necessary items (e.g., stationery, kitchen essentials) are always available.
o Coordinate office events, meetings, and employee engagement activities.
o Develop and implement policies to improve office efficiency and sustainability.

▪ Marketing Team Leadership:
o Lead and manage the marketing team, providing guidance, mentorship, and support to achieve company goals.
o Collaborate with cross-functional teams to develop and execute comprehensive marketing plans that align with business objectives.
o Track campaign performance metrics and provide regular reports to senior leadership on progress and results.
o Ensure timely delivery of marketing projects, including content creation, social media management, email campaigns, and event planning.
o Stay updated on industry trends and recommend innovative strategies to enhance brand visibility and customer engagement.

▪ Operational Duties:
o Serve as a point of contact for internal staff and external partners regarding operational matters.
o Identify areas for improvement in processes and systems, proposing solutions to increase productivity and reduce costs.
o Maintain accurate records and documentation related to office operations and
marketing activities.
o Handle ad-hoc requests and special projects as needed.

Qualifications:
▪ Bachelor’s degree in Business Administration, Marketing, Operations Management, or a
related field.
▪ 3+ years of experience in office management, marketing operations, or a similar role.
▪ Proven ability to multitask and prioritize competing demands effectively.
▪ Strong leadership skills with experience managing teams.
▪ Excellent communication and interpersonal skills.
▪ Proficiency in Microsoft Office Suite, specifically: Excel, Word and PowerPoint and marketing
software.
▪ Knowledge of budgeting and financial management principles.
▪ A proactive attitude with a focus on continuous improvement.