Seemless Integration, Exceptional Results

Partner Operations Specialist

Modus Create

About You:

This role is foundational to the Modus Partnerships team. By owning deal execution and program compliance, you’ll unlock revenue, drive accountability, and increase Modus’ visibility with partners and clients. You’ll also help build the operational foundation needed to scale the team and support our most important alliances. This is a critical function—and you’ll be a core team member from day one.

Key Responsibilities:

Experience Level: Junior/Mid Level

Own Deal Registration and Program Execution:

  • Register license and service deals across partner portals
  • Track deal status, partner approvals, and rebate claims from submission through payment
  • Maintain data accuracy across internal (HubSpot) and external (partner portal) systems
  • Clean up and streamline existing deal registration workflows

Ensure Partner Program Compliance

  • Monitor compliance with partner requirements such as certifications, accreditations, and service links
    Work with delivery leaders to identify gaps and action next steps
  • Track renewals and specialization statuses to ensure Modus remains in good standing

Stay Aligned with Partner Program Updates

  • Stay informed of program and policy changes from partners via newsletters, blogs, and partner portal updates

Collaborate Across Teams

  • Partner with sellers to identify eligible deals for incentives or rebates
    Coordinate with partner managers to ensure opportunity alignment and accurate reporting
  • Build and maintain internal documentation to enable scale

Qualifications:

  • 2–4 years of experience in partner operations, deal desk, or channel program management
  • Familiarity with at least one of the following partner ecosystems: Atlassian, GitHub/Microsoft, or AWS is preferred
  • Demonstrated success managing deal registration and rebate claim processes
  • Hands-on experience using partner portals and internal CRMs like HubSpot
  • Highly organized, self-motivated, and comfortable working independently across time zones
  • Proven ability to document processes, streamline workflows, and resolve operational backlogs

Bonus points for:

  • Experience helping set up or scale partner deal registration processes
  • Exposure to compliance tracking or partner specialization programs


You’ll Love:

  • Being part of a high-performing, collaborative team focused on growth and excellence.
  • Working in a remote-first environment with flexibility and autonomy.
  • Representing a company with a strong reputation in technology consulting and a clear value proposition.
  • Engaging with diverse clients across industries and geographies.
  • Traveling to industry events, client meetings, and key pursuits as needed to drive business forward.

Team Collaboration:

  • Overlap with some EST hours daily is expected.Minimum 5 hours required.
  • Reliable high-speed internet is a must!

Team Culture:

At Modus, a fast-growing, remote-first company, you’ll experience various exciting projects! Here’s a taste of what you might do:

  • Giving back: Be an industry thought leader through opportunities such as blog posts, open source contributions, and event speaking.
  • Travel & connections: Meet fantastic people during our remote meet-ups! It’s all about collaboration and fun! Global environment and diversity at its best.
  • Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
  • Being a self starter:  Autonomy and proactivity are the key to succeed at Modus.
  • Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world’s biggest brands.
  • Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority!

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