Location: Accra, Ghana
Type: Full Time/On site

Position Summary

We are seeking a detail-oriented and highly organized Office and Marketing Operations Manager to
oversee both the day-to-day operations of our office environment and the execution of marketing
strategies. This role requires someone who can balance ensuring a welcoming, functional, and
efficient workplace with leading and managing a dynamic marketing team. The ideal candidate will
have strong organizational skills, excellent communication abilities, and a proactive approach to
problem-solving..

Key Responsibilities:

▪ Office Management:

• Ensure the office runs smoothly by overseeing administrative tasks such as paying bills, maintaining vendor relationships, and coordinating facility maintenance.
• Monitor office cleanliness, aesthetics, and overall “look and feel” to create a professional and inviting workspace.
• Manage supplies inventory, ensuring all necessary items (e.g., stationery, kitchen essentials) are always available.
• Coordinate office events, meetings, and employee engagement activities.
• Develop and implement policies to improve office efficiency and sustainability.

• Marketing Team Leadership:
• Lead and manage the marketing team, providing guidance, mentorship, and support to achieve company goals.
• Collaborate with cross-functional teams to develop and execute comprehensive marketing plans that align with business objectives.
• Track campaign performance metrics and provide regular reports to senior leadership on progress and results.
• Ensure timely delivery of marketing projects, including content creation, social media management, email campaigns, and event planning.
• Stay updated on industry trends and recommend innovative strategies to enhance brand visibility and customer engagement.

• Operational Duties:
• Serve as a point of contact for internal staff and external partners regarding operational matters.
• Identify areas for improvement in processes and systems, proposing solutions to increase productivity and reduce costs.
• Maintain accurate records and documentation related to office operations and marketing activities.
• Handle ad-hoc requests and special projects as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Operations Management, or a related field.
• 3+ years of experience in office management, marketing operations, or a similar role.
• Proven ability to multitask and prioritize competing demands effectively.
• Strong leadership skills with experience managing teams.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, specifically: Excel, Word and PowerPoint and marketing software.
• Knowledge of budgeting and financial management principles.
• A proactive attitude with a focus on continuous improvement.

Preferred:

• Experience working in a fast-paced tech environment.
• Familiarity with HR functions such as onboarding new employees or organizing team-building
  initiatives.
• Certification in Project Management or Digital Marketing.