About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a Salesforce QA Engineer, you will play a critical role in ensuring the quality and reliability of our Salesforce platform. Your work will directly impact our global Sales, Finance and Operations Teams by ensuring that mission-critical functionality is not only reliable but also scalable and user-friendly. You will achieve this by collaboratively designing and executing test cases, identifying and documenting bugs, and partnering closely with our development and business teams to deliver high-quality, high-impact solutions.

What you bring

• Solid experience in a Quality Assurance role with specific experience in testing Salesforce applications and integrations
• Hands-on experience with Salesforce core functionality (Sales Cloud, Service Cloud, CPQ, Revenue Cloud, etc.)
• Experience with a bug tracking system (e.g., Linear) or test case management tools
• Experience working in an Agile development environment
• Strong problem-solving, analytical and debugging skills
• Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams

Key Responsibilities 

• Test Planning and Execution
  • Design, write, and execute comprehensive test plans and test cases for new features, enhancements and bug fixes on the Salesforce platform
  • Perform various types of testing, including functional, regression, integration, user acceptance testing (UAT) and smoke testing
  • Validate Salesforce configurations, customisations (e.g., custom objects, fields, layouts, Flows) and custom Apex code
  • Build the foundations of a testing automation framework to enhance regression testing (i.e., define critical test cases that can be tested automatically)
• Defect Management
  • Identify, document and track software defects in a bug tracking system 
  • Work with Salesforce developers and administrators to triage and prioritise bugs
  • Verify that bug fixes and new features meet the specified requirements and quality standards
• Collaboration
  • Collaborate with business analysts and product managers to understand business requirements and User Stories
  • Partner with developers to ensure the testability of new features and code
  • Support end-users during UAT to ensure new features are functional and intuitive
• Process Improvement
  • Contribute to the continuous improvement of the QA process by recommending tools, best practices and methodologies
  • Develop and maintain documentation for test procedures and processes

Practicals

• You’ll report to: Senior Manager, Revenue Operations – CRM, Sales Tech & Integrations
• Direct reports: none
• Team: RevOps – CRM, Sales Tech & Integrations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify;
• Start date: As soon as possible