Position Summary
We’re looking for a highly organized and tech-savvy individual to join our company as an IT and Project Specialist. This dual-role position requires someone who can manage internal IT operations while also overseeing software development projects. You’ll work closely with our developers, product marketing team, and clients to ensure smooth project delivery and stable internal systems.
Key Responsibilities:
- Project Management:
- Coordinate and manage client projects from initiation through completion
- Work closely with developers, designers, and stakeholders to define scope, timelines, and deliverables
- Monitor project progress and proactively handle issues and risks
- Use ClickUp (or similar tools) for task tracking, team collaboration, and reporting
- Prepare client updates, status reports, and internal documentation
- Ensure projects are delivered on time and within scope
IT Management:
- Provide internal technical support for software, hardware, and network issues
- Manage tools and accounts (Google Workspace, Slack, ClickUp, GitHub, etc.)
- Oversee onboarding/offboarding of team members from a technical setup perspective
- Troubleshoot and resolve system-related issues across a remote team.
- Evaluate and recommend tools and systems to improve productivity and security
- Monitor the office internet including direct contact with providres
Qualifications:
- 2+ years of experience in project management, preferably in a tech or software company
- Solid understanding of IT systems, SaaS platforms, and basic network troubleshooting
- Familiarity with project management tools (ClickUp, Jira, Trello, Asana, etc.)
- Strong communication and organizational skills
- Comfortable working remotely and independently
- Detail-oriented with a problem-solving mindset
- Experience with client communication is a plus
- Basic technical knowledge (e.g., Git, APIs, cloud platforms) is an advantage
