About the job
Role : IT Officer (Company based in Ghana)
Responsibilities
- ERP (Navision and Business Central):
- Ensuring that all necessary data procedures for the smooth running of the Navision Software is processed correctly according to agreed standards.
- Candidate should be well versed in Microsoft Business Central (BC) and/or Navision 2016 administration, configuration, user support, reporting, and system maintenance
- Technical support, troubleshooting etc
- Documentation:
- Maintaining a user handbook and an online help section for Navision Data entry users.
- Servers Maintenance:
- Server monitoring and maintenance (Windows platform)
- Networking:
- Network configuration and troubleshooting for Local Network, VPN
- Ability to ensure good functioning and configurations of routers, switches and firewall.
- Domain, DNS, Hosting and IT infrastructure support
- Security:
- Work with Consultant to develop roles for Navision and Business Central
- ensure that the roles developed are implemented correctly for users throughout Ghana
- EMAIL Server:
- Email server setup and configuration
- Backup & Storage:
- Ensuring backup configuration and monitoring for all our serves whether local or cloud based.
- Technical Support:
- At both software and hardware level: Office, ERP, SQL, Printers, scanners, POS…
- Coordination with third party IT suppliers and Navision consultants.
- Training:
- Ensure proper training on Navision processes according to employees’ profile
Qualifications
- At least 3 years Navision experience – It is must
- Consistently follows through on commitments
- Good Communication skills
- Willingness to work weekends & propensity to learn & grow
Skills: troubleshooting,training,technical support,software,maintenance
